Vested Networks

  In this Article, we will be discussing how to access your portal where you can manage your new Vested Networks VoIP phone system. Let’s get started!  ...

Portal view for Users Basic users have a variety of options in the web portal to manage their phone and call flow. Home This is your d...

Home This tab offers a brief overview of your user profile. Any new voicemail messages will appear here, letting you listen, download, save, or d...

Messages All of the voicemails in the system should appear here if they are new. Saved voicemails can be accessed by clicking the drop down menu ...

Fax This tab is how you send and view faxes through the web portal. Certain fax setups will show received faxes here, but most users will ...

Contacts This tab is very useful if you intend to use the portal a lot. Here you can organize, add, remove, and update contact lists for click to...

Concept Shared contacts enable scopes of Office Manager and higher to add and edit a group of contacts that will be viewable to all users within a domain...

Answering Rules This tab is for managing the call flow when someone calls your user extension. Calls can be routed based on Time, Date, and Activate...

Time Frames This tab is for managing the time frames that are referenced in other locations in the system. Any that you create here will only be ava...

Applications: Music on Hold for regular callers Music on Hold for a specific extension Music on Hold for Call Queues Music on Hold for Callers V...